Last Updated: December 12, 2025

KoDuckYa operates this store and website, encompassing all related information, content, functions, tools, products, and services, with the aim of providing you (the consumer) with a one-stop, curated shopping experience (hereinafter referred to as the "Service"). This Privacy Policy describes how we collect, use, and disclose your Personal Information when you access or use the Service, complete purchases or other transactions through the Service, or communicate with us in other ways. In the event of a conflict between this Privacy Policy and the "Terms of Service," this Privacy Policy shall govern with respect to the collection, processing, and disclosure of Personal Information.

Please read this Privacy Policy carefully. By using or accessing any content of the Service, you acknowledge that you have read this Privacy Policy and understand the rules described herein regarding the collection, use, and disclosure of Personal Information.

Personal Information We Collect or Process

"Personal Information" as referred to in this Policy means information that can directly or indirectly identify you or other individuals. Information collected anonymously or de-identified so that it cannot identify a specific individual is not considered Personal Information. Depending on how you use the Service, your location, and as permitted or required by applicable law, we may collect or process the following categories of Personal Information (including inferences drawn from this information):

• Contact Information: Name, residential address, billing address, shipping address, phone number, email address.

• Financial Information: Credit card number, debit card number, bank account number, payment card information, account details, transaction details, payment method, payment confirmation information, and other payment-related documentation.

• Account Information: Username, password, security questions, personal preferences, and settings.

• Transaction Information: Products viewed, added to cart, favorited, purchased, returned, exchanged, or canceled, as well as past transaction history.

• Communication Records: Information you provide when communicating with us, such as content filled out when submitting a customer service inquiry.

• Device Information: Device model, browser type, network connection status, IP address, and other unique identifiers.

• Usage Information: Your interactions with the Service, including the method and time of interaction, website browsing path, etc.

Sources of Personal Information

We may collect Personal Information through the following channels:

• Collected Directly from You: For example, when you register an account, access or use the Service, communicate with us, or voluntarily provide us with Personal Information.

• Collected Automatically Through the Service: For example, information automatically provided by your device or obtained through Cookies and similar technologies when you use our products/services or visit the website.

• Collected from Service Providers: For example, when we commission a partner to provide technical support, and they collect or process Personal Information on our behalf.

• Collected from Business Partners or Other Third Parties.

How We Use Personal Information

Depending on the form of your interaction with us and the type of Service used, we may use Personal Information for the following purposes:

• To Provide, Customize, and Optimize the Service Used to fulfill our contract with you, process payments, deliver orders, record your preferences and items of interest, send account-related notifications, process transactions such as purchases, sales, returns, and exchanges, create and manage your account, arrange logistics and delivery, support product review functionality, and create a personalized shopping experience for you (such as recommending related products based on purchase history). We also further optimize the service content by analyzing Personal Information.

• Marketing and Advertising Promotion Used to send marketing and promotional information via email, SMS, or postal mail; to display targeted advertisements to you on the Service or other websites. Ad content may be based on your past purchases, items added to cart, and other Service usage behavior.

• Security and Anti-Fraud Used for account identity verification, ensuring payment and shopping security, monitoring and investigating fraudulent, illegal, dangerous, or malicious behavior, maintaining public safety, and ensuring the stability of the Service. If you register an account and use the Service, you are responsible for the proper safekeeping of your account information. We strongly recommend that you do not disclose your username, password, or other login credentials to others.

• To Communicate with You Used to provide customer service, promptly respond to your needs, ensure service quality, and maintain the mutual business partnership.

• Compliance Purposes Used to comply with applicable legal regulations, respond to lawful judicial processes (such as investigation requests from law enforcement agencies or government departments), participate in evidence collection related to civil litigation, respond to potential or actual litigation and other legal disputes, and investigate and prosecute actions that may violate the Company's terms or policies.

Rules for Disclosure of Personal Information

Consistent with this Privacy Policy, and for legitimate purposes, we may disclose your Personal Information to third parties. Specific circumstances include:

• Disclosure to suppliers and other third parties who provide services on our behalf (e.g., partners for IT operations, payment processing, data analytics, customer service, cloud storage, logistics and delivery).

• Disclosure to business and marketing partners to provide marketing services and targeted advertising. Personalized ads are pushed to you based on your online behavior across different merchants and websites. Partners will use your information according to their own privacy policies. Depending on the laws of your region, you have the right to request us to stop targeted advertising based on cross-platform behavior.

• Disclosure of specific information to third parties upon your explicit instruction, request, or consent (e.g., providing address information for product delivery, or sharing information via social media plugins/third-party login features).

• Disclosure to affiliated companies or other entities within the group.

• Disclosure due to commercial transaction needs, such as corporate mergers, bankruptcies, or liquidation.

• Disclosure to fulfill legal obligations (e.g., responding to judicial documents such as court subpoenas or search warrants).

• Disclosure to enforce terms of service or policies.

• Disclosure to protect the legitimate interests of the Service, the Company, and the interests of users or others.

Third-Party Websites and Links

The Service may contain links to websites or platforms operated by third parties. If you click on a link to a website not owned or controlled by us, please be sure to review its privacy policy, security terms, and other relevant regulations. We make no guarantee and assume no responsibility for the privacy security, information accuracy, completeness, or reliability of third-party websites. Information you post in public or semi-public channels (including third-party social platforms) may be viewed by other users of the Service and third-party platforms, and we or third parties may use such information without restriction. The inclusion of third-party links in the Service does not imply our endorsement of the platform's content or its operator (unless otherwise stated by the Service).

Protection of Minors' Information

The Service is not directed at minors, and we do not knowingly collect Personal Information from minors below the legal age of majority in your region. If you are the guardian of a minor who has provided us with Personal Information, you may contact us using the contact information below to request the deletion of the relevant information. As of the effective date of this Privacy Policy, we do not "share" or "sell" (as defined in applicable law) Personal Information of minors under the age of 16.

Information Security and Retention Period

Please be aware that no security measure can be absolutely foolproof, and we cannot promise "absolute security." Furthermore, information you transmit to us may be subject to security risks during the transmission process. We recommend you avoid sending sensitive or confidential information to us through non-secure channels.

The retention period for Personal Information depends on various factors, such as whether retaining the information is necessary to maintain your account, provide the Service, fulfill legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on the laws of your region, you may have some or all of the following rights related to your Personal Information. However, these rights are not absolute, apply only in specific circumstances, and in some cases, we may refuse your request based on legal requirements.

• Right to Access/Know: The right to request access to the Personal Information we hold about you.

• Right to Deletion: The right to request that we delete the Personal Information we hold about you.

• Right to Correction: The right to request that we correct any errors in the Personal Information we hold about you.

• Right to Data Portability: In specific circumstances and subject to exceptions, the right to obtain a copy of your Personal Information and request that we transmit the information to a third party.

• Right to Opt-Out of Information Sale/Targeted Advertising: Depending on the regulations in your region, the right to object to our "selling" or "sharing" of your Personal Information, or to our processing of your Personal Information for the purpose of "targeted advertising" (as defined by applicable privacy laws).

• Right to Manage Communication Preferences: We may send you promotional emails, and you can unsubscribe at any time by clicking the "Unsubscribe" option in the email. After unsubscribing, we may still send you non-promotional emails, such as account notifications and order-related information.

We will not discriminate against you for exercising the above rights. Based on applicable law, we may need to verify your identity before processing your request. As required by law, you may authorize an agent to exercise rights on your behalf. Before accepting a request from an agent, we will require the agent to provide proof of your authorization, and we may require you to complete identity verification directly with us. We will respond to your request promptly, in accordance with legal requirements.

Complaint Channels

If you have any objections to our processing of Personal Information, please contact us using the contact information below. Depending on the laws of your region, you have the right to appeal to us using the contact information below or to file a complaint with the local data protection supervisory authority.

International Data Transfer

Please note that we may transfer, store, and process your Personal Information to locations outside your country/region.

If we transfer your Personal Information outside the European Economic Area (EEA) or the United Kingdom, we will use recognized data transfer mechanisms, such as the Standard Contractual Clauses developed by the European Commission, or equivalent contractual clauses issued by the relevant UK authority (as applicable), unless the receiving country/region has been deemed to provide an "adequate level of data protection."

Revisions to the Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in service processes or to meet operational, legal, or regulatory requirements. The revised Privacy Policy will be posted on this website, and the "Last Updated Date" will be updated; at the same time, we will fulfill our notification obligations as required by applicable law.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, or wish to exercise the related rights mentioned above, please contact us using the following methods:

• Email: 13268665514@163.com

• Mailing Address: Room A301, Mingdu Home Furnishing, Dongguan City, Guangdong Province, China. Postal Code: 523900